Accommodations: As featured in the itinerary. Meals: As indicated in the itinerary: B=Breakfast, L=Lunch, D=Dinner. Transfers: Included in fixed departure (group) programs, on arrival and departure, when arriving and departing on the first and last scheduled days of the tour. For all other tours, transfers are included as indicated. Porterage: The handling of two bags per person. Baggage and personal effects are at the owner's risk throughout the tour. Taxes & entrance fees: Hotel taxes, entrance fees to National Parks, museums and places of interest in effect at the time of booking are included unless otherwise specified. Sightseeing: As specified in the itinerary.
Costs of obtaining passports, visas or tourist cards; excess baggage fees; personal expenses such as room service, beverages and laundry; gratuities for tour escort, guides or driver; personal communications charges; international airfare and airport departure taxes unless specified as included in your itinerary, (US$26 per person as of April 2009) excess mileage carried out at the request of the passenger; sightseeing or meals not specified in the itinerary; personal insurance coverage (strongly recommended).
HOLIDAY PAYMENT POLICY:
APPLIES TO CHRISTMAS & NEW YEARS WEEKS, PRESIDENTS WEEK AND EASTER WEEK
A non-refundable deposit of 50% of the total trip cost is required to guarantee your reservation upon acceptance of proposal. The balance is due 60 days prior to the start date of departure. Any trips that are reserved less than 90 days prior to arrival must make full payment before hotel reservations can be confirmed.
PAYMENT POLICY FOR DATES OTHER THAN HOLIDAY DATES
A deposit of 50% of the total trip cost is required to guarantee your reservation upon acceptance of proposal. The balance is due 30 days prior to the start date of departure. Any trips that are confirmed less than 60 days prior to arrival must make full payment before hotel reservations can be confirmed.
Guests occasionally may want to make changes at the last minute, even after having arrived in Costa Rica. These changes involve a considerable amount of extra work requiring a series of phone calls, emails and printed documents. For this reason, Costa Rica Expeditions charges US$75.00 for any changes made to the vacation after final services have been confirmed. This fee is in addition to any costs or penalties imposed by the companies impacted by the newly requested or cancelled services.
The rates that Costa Rica Expeditions receives from lodging and other suppliers of services may be the same or even higher than the prices that the suppliers offer the public via the Internet or other channels of distribution. The prices we charge reflect our costs and a reasonable profit for our services in planning and operating the trip. We do not claim that individual services that may appear to be or actually be similar to the services we resell can never by obtained for prices lower than ours.
We do not give price breakdowns. The reason is that we have found through the years that, if we do so, we spend so much time having to explain every cost that we would have to charge considerably more for arranging the trips then we do now. Even more important, in almost all cases cost breakdowns would not help our clients choose a better vacation or a better value. The way we see it, our job is to concentrate on all the details and try to give our clients their ideal vacation at the best possible price. The travelers' job is to look at their holiday as a whole and decide whether our proposal will provide the vacation they want at a price they can afford. The best way for us to help travelers make the right decisions is to give them the most accurate descriptions possible of the experience, and a clear explanation of what is and is not included in the cost. A detailed breakdown takes attention away from the overall quality of the experience.
We acknowledge that we may occasionally inadvertently over-charge. If the price we are quoting seems excessive, please say so. Someone other than the person who prepared the original quote will recheck it. If there is an error we will make the adjustment. (We have also been known to accidentally leave out charges that should have been included. If we discover that this is the case after the first payment, we will not charge you.) We are also aware of the possibility that the quote may be more than you want to spend. Please let us know if this case and, if feasible, we will quote a more affordable itinerary.
HOLIDAY CANCELATION POLICY:
APPLIES TO CHRISTMAS, NEW YEARS, PRESIDENTS WEEK AND EASTER
Deposits that are made to secure hotel, guides and services during these extremely high demand times are non-refundable. In the case of cancellations 90 days or more prior to the start date of the scheduled trip, there is a full refund minus hotel deposits and guide fees, in addition to a cancellation fee of $300 or 15% of the entire cost of the trip, whichever is less. In the case of cancellations received in our office from 89 to 46 days prior to the start date of the trip, there is a 50% refund, minus hotel deposits and guide fees. There will be no refund for cancellations made 45 or fewer days prior to the trip. This policy may not apply to hotels or tours in which Costa Rica Expeditions, S.A., acts only as an intermediary, in which case the individual policies of the suppliers may apply. We strongly suggest that you purchase trip cancelation and travel protection insurance. Given that this insurance is easily available and relatively inexpensive we don’t give refunds for last minute cancelations.
CANCELLATION POLICY FOR DATES OTHER THAN HOLIDAYS
Deposits that are made to secure peak season hotel, guides and service are non-refundable. In the case of cancellations 30 days or more prior to the start date of the scheduled trip, there is a full refund minus hotel deposits and guide fees, in addition to a cancellation fee of $300 or 10% of the entire cost of the trip, whichever is less. In the case of cancellations received in our office from 29 to 15 days prior to the start date of the trip, there is a 50% refund, minus hotel deposits and guide fees. There will be no refund for cancellations made 14 or fewer days prior to the trip. This policy may not apply to hotels or tours in which Costa Rica Expeditions, S.A., acts only as an intermediary, in which case the individual policies of the suppliers may apply. We strongly suggest that you purchase trip cancelation and travel protection insurance. Given that this insurance is easily available and relatively inexpensive we don’t give refunds for last minute cancelations.
INSURANCE: TRIP CANCELLATION & TRAVEL PROTECTION
Costa Rica Expeditions strongly recommends that you buy Trip Cancellation and Travel Protection Insurance. Here are some of the coverage’s:
- Trip cancellation or interruption because of a covered medical problem that you, your traveling companion, family member or business partner may develop between the time you book and the end of your trip.
- Trip cancellation or interruption because of burglary of your or your traveling companion’s residence within 10 days of your departure or during your trip.
- Non-delivery of services bankruptcies or financial defaults of airlines or tour operators.
- Expenses arising from an accident or sickness during your trip including evacuation or repatriation to a hospital near your home if your situation is acute or life threatening.
- Payment for lost and delayed baggage. If you do not have this kind of insurance and any one of these or several other situations covered by the policy should arise you would have to cover the expense out of your own pocket.
- The policy we recommend even covers you for pre-existing medical conditions if purchased within 10 days of the date you pay for or deposit your trip. Our travel insurance contact in the United States is Preferred Adventures Ltd, St Paul, MN. If you wish to purchase insurance, please access their website at the link below. When you purchase Travel Insurance you will need a location number, the location number is 23-0428.
PASSPORT AND VISA REQUIREMENTS
Requirements can change at any time with very little notice. Please visit: here for the latest information.
As of February 2012, Citizens of the United States are required to have a valid passport that does not expire for at least 3 months from the date they enter the country.
Citizens of the United States and many other countries do not need visas to enter Costa Rica. Citizens of countries other than the United States, Canada and the European Economic Community should check with the nearest Costa Rican Embassy or Consulate.
A word to the wise: In years past entrance requirements were much less strictly enforced than they have been lately. Airline counter personal in the country of origin are responsible for enforcing entrance requirements. Although they may still occasionally be lax, if you do not have a passport that is valid for at least 3 months after your date of travel, it is highly probable that they will not let you board the plane.
A pre-paid airline ticket to exit Costa Rica (either to return to your country or to go to another country) and a visa (if required) is required for entry as well.
As a general rule wherever you travel internationally to be on the safe side your passport should be valid for at least 6 months from the date that you will enter the last country you visit.
Regarding malaria, the US Center for Disease Control has a single recommendation for the countries of Belize, Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, and Panama, despite the fact the danger of contracting malaria varies greatly from country to country and from region to region within the countries. The CDC recommends taking Chloroquin, which, if you choose to use it, you should start taking at least 2 weeks before possible exposure. (To cover their backs the CDC says a month to 6 weeks.)
Our Costa Rican doctor, who has no bureaucratic needs to cover his back and whose judgment in these matters we have come to respect, does not agree with the recommendation, He points out that while there is a slight chance of getting malaria in Costa Rica, there is also a slight chance of side effects from Chloroquin, which is at least as serious as the strains of malaria that have been recorded here. What we who live here do, if anything, is use insect repellant that contains DEET (diethylmethyltoluamide) when there is a likelihood of getting bitten. (Be sure to follow the precautions on the label.) Not only will this minimize the possibility of getting malaria, but also it will help protect you from getting other insect born diseases---not to mention itchy bites. While we are talking about prevention of disease, make sure your tetanus inoculation is current. This all said, finally, you have to make your own decision about whether to use malaria prophylaxis or not. (The CDC is not the only ones who cover their backs.)
IF YOU ARE COMING FROM THE EASTERN HEMISPHERE, PANAMA OR SOUTH AMERICA
Although yellow fever is not a disease risk in Costa Rica, the government requires this vaccination from travelers arriving from countries found on the following list:
Countries where yellow fever is present require proof of yellow fever vaccination. If you will be traveling to one of these countries where yellow fever is present before arriving in Costa Rica, this requirement must be taken into consideration.
As well as countries in the Eastern Hemisphere - from which we almost never have arriving guests - among the countries listed are: Peru, Ecuador, Colombia, Panama and Bolivia. This is very important to take into account. If you are coming from any of the listed countries and do not have a current Yellow Fever vaccination certificate you will be denied boarding on flights to Costa Rica. By the way, the same requirement applies for entry into many other countries, including the US.
GENERAL TERMS & CONDITIONS RESPONSIBILITY
Costa Rica Expeditions, S.A., (its owners, associates, agents and employees) give notice that they assume no responsibility for injury, loss or damage to person or property in connection with any service resulting directly or indirectly from acts of God, detention, annoyance, delays and expenses arising from quarantine, strikes, thefts, pilferage, force majeure, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, government restrictions or regulations, discrepancies or change in transit or hotel service over which it has no control.
Costa Rica Expeditions is not responsible for loss of life, personal injury, cancellations, delays, over-bookings, loss or damage of baggage and/or loss of services as a result of the same caused by any domestic flights within Costa Rica. For an additional charge, when advisable, charter flights may be arranged through Costa Rica Expeditions. Should clients decide to book a charter flight; Costa Rica Expeditions will not assume responsibility for cancellations, delays, over bookings, any loss of services from the same.
Costa Rica Expeditions reserves the right to adjust the U.S. dollar prices without notice, to reflect fluctuations in the Foreign Exchange Markets. Costa Rica Expeditions also reserves the right to withdraw a tour or any part of it, to make such alterations in the itinerary as it deems necessary for the comfort or well-being of the participants and to pass on to tour members any expenditure or losses caused by delays or events beyond its control. With advance deposit to Costa Rica Expeditions or any of its agents, the depositor therefore agrees to be bound by the above recited terms and conditions.
MEDICAL AND HEALTH
We have a 24-hour medical service. Guests with existing medical conditions should make them known to Costa Rica Expeditions well before their arrival to Costa Rica, given that guests will be, at some time during their trip, in some of the most remote places in Costa Rica. Under certain circumstances, evacuation could be prolonged, difficult, expensive or impossible. Guests should take special care. If they feel sick, they should tell us so we can start making arrangements for evacuation should it become necessary. Leaders on all of our wilderness trips carry a fully stocked first-aid kit. Hospital facilities are excellent in Costa Rica. Costa Rica Expeditions assumes no liability for costs of evacuation or provision of medical care. We strongly recommend that trip participants purchase short-term traveler?s insurance covering baggage, accident/life and trip cancellation.
Costa Rica Expeditions and its designated representatives reserve the right to disqualify any person as member of any trip or tour, should such persons actions or general deportment impede the operation of the trip or the rights or welfare or enjoyment of other members of the trip. Refunds are usually not given under these circumstances. In such extraordinary instances when a refund is granted, it is agreed that a refund based on the actual cost of the unused land services is the limit of Costa Rica Expeditions’ responsibility.
LIMIT OF LIABILITY FOR LOST BAGGAGE
Costa Rica Expeditions makes every possible effort to protect the baggage placed in our care. In the unlikely event that baggage or its content is lost, Costa Rica Expeditions will compensate the owner of said baggage for the value of the baggage and its contents or four hundred dollars (US$400), whichever is less. Under no circumstances do we make compensation for claims of lost cash or cash equivalents such as traveler’s checks. Alleged verbal representations by employees of Costa Rica Expeditions or any other person to the effect that Costa Rica Expeditions will take responsibility for amounts greater than the limit stated above, are not valid.