We wanted to visit Costa Rica with grown children and limited time (1 week). I researched and decided I would let Costa Rica Expeditions make our arrangements. From the initial survey, filled out while we were together at Thanksgiving, I knew I had chosen well. Elena, our agent, was able to rework our itinerary until we we found the right balance between different experiences and maximizing relaxation time by flying between locations. When I say EVERY DETAIL was thought of, and every request met, I mean it. Every vehicle had a cooler for water (as requested), every hotel was aware of food sensitivities (Tortuga Lodge made gluten free bread just for us, and Punta Islita's menus were marked GF, vegan, and vegetarian, and GF pasta was available!) Our transfer and tour guides were helpful in addition to being knowledgeable. It was great that we had the same guide (Ligia), in and around San Jose on 2 separate days. She also called ahead to Tortuga Lodge and made sure we were well taken care of there. We enjoyed getting to know her. She even arranged for us to stop at a grocery store before flying to our final destination so that we could stock up on drinks and snacks for our amazing villa at Punta Islita. All of the drivers, guides, pilots and hotels they lined up provided top-notch customer service. All 4 of us had an amazing time!