IF YOU HAVE EVEN THE SLIGHTEST WORRY OF BEING ABLE TO GET IN TOUCH WITH US WHEN YOU ARE IN COSTA RICA READ THIS:
Throughout your time in Costa Rica -- from your arrival at the airport onward -- it's easy to be in touch with us even when you're not under our guide's wing.
In the Juan Santamaria International Airport in San Jose, when you pass through Immigration, a Costa Rica Expeditions representative will greet you and give you a sticker to facilitate clearing customs. Also, when you are exiting the building, you'll see a Costa Rica Expeditions guide, and driver, who will take you to your hotel.
You'll recognize our guides by their bright orange or yellow shirt. Also, your guide will be holding a sign with your name on it. You can count on your guide being there -- even if your flight arrives early, or arrives quite late -- no matter how late.
If you find yourself in need of assistance while on your own, don't hesitate to reach out to us. You can contact us by calling the following phone number from a Costa Rica registered line, which is available from 5:30 am to 8:00 pm, seven days a week: 2521-6099. For assistance after hours, you can reach an operations member on their cell at 8750 2345.
Please note, if you are calling from a line in the USA or Canada, you can use our toll-free number: 1-800-608-0043. If you are calling from other countries, or from a line registered outside Costa Rica, you will need to dial internationally. A long-distance line is available by dialing either 011-506-2521-6099 or 011-8750 2345.
If you don't see a phone nearby, and don't have your cell phone, no problem, Costa Ricans are known for their hospitality, you just need to approach anyone at the Airport and say:
I'm on vacation with Costa Rica Expeditions, and need to reach someone there. If you have a cell phone, would you be willing to let me call them at this number? 2521-6099.
Estoy de vacaciones con Costa Rica Expediciones, y necesito localizar a alguien allá. Si usted tiene un teléfono celular, me podría hacer el favor de dejármelo para llamar a este número? 2521-6099.↑ Back to Top